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Artificial Intelligence has moved beyond buzzword status in hospitality. In 2025, the conversation has shifted to AI agents and agentic AI - but what does this mean for hotels, revenue managers, and the tech providers they rely on? In this episode, industry expert Rebecca Herbert of Smartness joins me to explore how AI agents are reshaping hotel operations, revenue strategies, and guest communication. Rather than just looking at how AI impacts travelers, this discussion focuses on what it means for hotel technology providers and hoteliers themselves. You’ll learn: ➡️ How AI agents can streamline operations and save staff time ➡️ The role of AI in dynamic pricing, demand forecasting, and revenue growth ➡️ Why personalization at scale is the real opportunity for guest engagement ➡️ The risks of over-reliance on AI and the importance of human empathy in hospitality ➡️ Key challenges around data, silos, compliance, and security ➡️ How hotels of all sizes can prepare for AI in their 2026 budgets If you’re a hotel general manager, revenue manager, or hospitality tech leader, this conversation will give you clarity on the hype, the risks, and the real opportunities of AI in hotels. 👍 Like, comment, and subscribe if you want more expert content on hotel tech, revenue strategy, and the future of travel. 🔔 Tap the bell to stay ahead of the curve. #HotelTech #AIinHospitality #HotelRevenueManagement #ArtificialIntelligence #FutureOfHotels #HotelAutomation #TechForHoteliers #AIagents #HotelIndustry