Automations as Performance Support ft. Zainab Fawzul скачать в хорошем качестве

Automations as Performance Support ft. Zainab Fawzul

Using Automations as Performance Support is a practical session on how to decide whether automation is genuinely worth it, and how to build a simple business case for it, without getting swept up in the glittery hype about “agents”. Recorded live on 18 February 2026, this session was delivered as part of IDTX Online 2026 by Zainab Percival. Zainab clarifies the difference between an automation (fixed steps you define) and an agent (tool assisted decision making), then shares a grounded way to spot automation candidates, including four signals to look for: high frequency, high time spent, low variability, and low criticality. She also makes the point that if you automate a broken process, you are just scaling failure, so the first step is always “show me”, see the real workflow, before you touch a tool. What you’ll take away: A clear, usable way to distinguish automations vs agents, and why vendors blur the line A quick diagnostic for when automation is likely to help, and when it is likely to waste your time A simple ROI approach using time saved, labour cost, tool cost, and the hidden cost of maintenance A real example of automating repetitive copy and paste work between project management and time tracking tools Connect with Zainab LinkedIn:   / zainab-fawzul   IDTX Online and future events IDTX website: https://idtx.co.uk/