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The Focal Plane Podcast is hosted by: Sam Khan - Sam Khan Photography http://www.samkhanphotography.co.uk/ André Zeferino - Blindlens Media https://blindlens.co.uk/ Sam & André speak with Chris Gadney of "Skyhawk Exterior Cleaning" Every so often, we come across people who break the mould and demonstrate aptitude for Business that is truly inspiring. Chris fits this bill entirely, with his relentless pursuit of growing and enhancing his exterior cleaning business, while understanding the pitfalls that come from Business ownership. His customer-first focus and meticulously high standards are fed into by his desire to always learn and develop, as well as to help others who are in their own Business journeys. This was less of a podcast, and more of an education into how positive and determined mindsets can inspire us and those around us to be our best selves. Be sure to visit his website to learn more about Skyhawk Exterior Clearning: - http://www.skyhawkexteriorcleaning.co... 00:00 - Intro 00:52 - Skyhawk Exterior Cleanings Origins 05:40 - "Before and After" content. 07:07 - Customer Experience 09:36 - CRM system 11:59 - Glowing Google Reviews / Reputation 14:44 - The power of Networking 18:17 - Building Trust 20:57 - More about Chris 24:08 - The drive to develop himself 27:07 - Obsessed with Business 35:45 - Variation of Quality/Price in the Industry 43:26 - Making a Living vs. Growing a Business 51:10 - Educating prospective clients 53:11 - How to do the job properly 59:13 - Biggest learning from previous Business 01:01:05 - What does the Future hold? 01:04:22 - Outro