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Leaders often think they’re communicating… but are they really? 💬 Rushing from meeting to meeting, dropping information on a team member and moving on may feel efficient, but it's often ineffective. It's the classic “dump and run” in action. You walk away feeling like you’ve done your part, but your team member is left frustrated, confused or disengaged. As George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place.” In this week’s MG Workplace Series, I unpack the five levels of communication — from dumping at the bottom to adapting at the top. The higher you go, the more influence, trust and impact you create. If you want to lead with influence, it’s time to ditch the dumping and step into more adaptive conversations. 🚀