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What if the story you’re telling yourself… isn’t the whole story? In this episode of Unexpected Advice, Esther sits down with sales leader John Ratchford to explore a topic most people don’t associate with sales: perception. From coaching young sales professionals to raising six kids, John has learned that emotion shapes reality more than we realize. And often, we’re reacting to the version of events in our heads — not the full picture. Together, they discuss: • Why perception isn’t the same as truth • How emotion influences leadership decisions • The power of pausing before reacting • Asking, “What information am I missing?” • Why listening builds more trust than talking • And how kindness can completely shift a moment This conversation moves beyond sales and into leadership, parenting, faith, and everyday human interaction. If you’ve ever felt misunderstood, reacted too quickly, or assumed you had all the facts — this episode is a thoughtful reminder: You’re only seeing part of the picture. Listen now and reconsider what might be missing. You can learn more about Unexpected Advice by visiting https://insightfullycurious.com/unexp...