What happens after a claim for Disability Living Allowance for children has been made. скачать в хорошем качестве

What happens after a claim for Disability Living Allowance for children has been made.

Published September 2021. This video has audio and subtitles. Non BSL versions of this video are also available via    / dwp   This video is the third of four videos that provide information about Disability Living Allowance (DLA) for children – helpful for parents and carers wanting to find out more about claiming DLA for a child. This video explains what happens after a claim has been made, what the and what happens when we make our decision. For more information online, go to: https://www.gov.uk/disability-living-... Transcript: What happens after a Disability Living Allowance for Children claim form is completed and sent back? This video has audio and subtitles Hello, we’re here to talk about what happens after a Disability Living Allowance, also known as DLA, claim form is completed and sent to us. To start with, can you tell me what happens when you receive the DLA claim form? Yes – After we have received the form, we’ll send a letter to the person making the claim to confirm we’ve got it. It can take 3 to 5 working days for the letter to be received. We will also send a text message if they have given us a mobile number. We will then look at all the information that’s been provided. What happens if you need more information? If we need more information we may contact the person making the claim or any of the people they have named on the form, if they have given us their consent on the form to contact them. Can you tell me how long it usually takes to make a decision? Once we have made a decision we will write to the person who made the claim. If the child has been awarded DLA the decision letter will tell them what rate mobility or care the child has been awarded and how long the DLA award is for. It will also tell them when it will be paid into their bank or building society account. The decision letter will also tell them what to do if the child’s circumstances or the help they need changes. What if they forget or do not report any changes? It is important they tell us about changes straight away because it could affect the amount of benefit the child gets. They should not wait for us to contact them. If they do not tell us about changes straight away and we pay them too much DLA, they may have to pay the money back and they also risk being prosecuted or having to face a financial penalty. What should they do if they disagree with the decision? If they disagree with our decision, or how much the child has been awarded they can ask for the decision to be looked at again. This is called a Mandatory Reconsideration. Their decision letter will tell them how they can do this. Are there any other benefits or financial help available? Yes, if the child has been awarded DLA they may also be able to get other benefits or financial help. Can you tell me more about what benefits or financial help is available? They could get Carer’s Allowance or Carer’s Credit if they spend at least 35 hours a week caring for a child who gets the middle or highest care rate of DLA. They may also be able to get extra money if they or anyone in their household gets Universal Credit, Income Support, Jobseeker’s Allowance, Pension Credit, Child Tax Credit or Working Tax Credit. What do they do when the DLA award is due to end? They do not need to do anything. When the child’s DLA award is due to end we will send them a renewal claim form. This is usually sent about 20 weeks before the end of the DLA award period. They must complete this form and send it back to us so we can make a decision about whether to continue paying the child DLA. When the child reaches 16, watch our video called ‘What happens when a child turns 16’ For more information about other benefits and financial support go to www.gov.uk/browse/benefits/disability