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In this episode of Scale Smart, I sit down with Sandun Weerasinghe, Founder and CEO of ExcellyGen, an AI consultancy helping businesses transform through intelligent, human-centered automation. With over 17 years in software development, Sandun shares how ExcellyGen is setting itself apart in a crowded AI market, focusing on specific industries, creating measurable ROI, and building solutions that empower people rather than replace them. We dive into the challenges of launching and scaling an AI company, from finding the right talent to managing customer expectations, and discuss how “human-in-the-loop” systems are shaping the next wave of business automation. Highlights include: – The biggest challenges of scaling an AI startup and how to overcome them – Why ExcellyGen focuses on enhancing human capability, not replacing it – How client education drives better AI adoption and measurable ROI – Strategies for standing out in a saturated AI market – What’s next for ExcellyGen's expansion into the U.S. and Australia Learn more about ExcellyGen: https://excellygen.io Connect with Sandun: / sandun-weerasinghe Follow ExcellyGen: / excellygen