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In this episode, Jeff Compton welcomes Chuck Mitchell, this year's APPEX Giveaway Winner from the Changing the Industry Podcast with Lucas Underwood and David Roman. Chuck shares his story of how he got into the industry from fleet management and parts retail to shop ownership. He's passionate about the current technician shortage and helping younger generations. He and Jeff talk about the importance of cross-industry collaboration among local shops, the need for better training and information access, and the value of mentoring new technicians to create a more sustainable future for the automotive industry. Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. https://gopromotive.com/job-listings/ Register for the first annual Tektonic event! https://auto.tekmetric.com/3KlXm7w Timestamps: 00:00 Meet Chuck Mitchell 06:39 "Friend's Growth in Dealerships" 15:05 Balancing Business and Compassion 17:06 Shop Ownership Challenges 22:58 "Building Confidence Through Understanding" 30:19 Improving Industry and Supporting Workers 34:07 Tech Career Paths in Shops 36:44 "EV Direction and Innovation" 43:25 "Reviving Craftsmanship in Auto Industry" 48:24 "Vehicle Repair Challenges Persist" 52:18 Customer Service and Accountability 01:00:09 "AI, VR, and Cost Challenges" 01:03:39 "Nurturing Young Techs" 01:11:31 "Industry Growth Through Connection"