Journalist to Car Dealer: James Baggott’s Bold Leap Into Car Sales | DealerPod Ep. 5 скачать в хорошем качестве

Journalist to Car Dealer: James Baggott’s Bold Leap Into Car Sales | DealerPod Ep. 5

DealerPod Episode 5: A Conversation with James Baggott In this episode, I had the incredible opportunity to sit down with James Baggott, a veteran motoring journalist and the founder & editor-in-chief of Car Dealer Magazine. With over two decades of experience, James has seen it all and shared fascinating insights into the motor trade industry! From starting Car Dealer Magazine back in 2008 to adapting to the digital world, James dives deep into his journey and how he's managed to grow the platform into one of the most influential voices in the industry. 🚀 But that's not all—James has recently made a bold move by stepping into the role of a car dealer himself! Hear about his experiences running his own dealership, the ups and downs, and how AI technology has become a surprising (and sometimes challenging) part of his daily operations. 🤖 We also discuss: His love for cars and how his family background influenced his career. The transition from print to digital and the explosive growth of the Car Dealer website. How AI is both a help and a hindrance in running his dealership. The future of the car trade and what it takes to succeed in this fast-paced industry. If you're passionate about cars, interested in the motor trade, or just curious about James' unique story, this is an episode you don’t want to miss! 🎙️ Listen now and don’t forget to subscribe for more insider interviews and industry tips! #CarDealerMagazine #JamesBaggott #MotorTrade #Podcast #DealerPod #CarSales #BusinessJourney 00:00 Introduction and Welcome 00:49 James Baggett's Background and Car Dealer Magazine 02:21 Transition to Digital and Impact of COVID-19 04:12 James' Venture into Car Dealing 05:37 Utilizing AI in Car Dealing 07:59 Challenges and Learnings in Car Dealing 08:40 Customer Interactions and Reputation Management 09:26 Future Plans and Business Expansion 11:32 Acquiring Stock and Auction Experiences 15:27 Insurance and Banking Hurdles 27:31 GDPR Issues and Customer Service Challenges 32:02 Financial Struggles and Car Returns 33:07 Warranty Strategies and Self-Warranty 34:28 Extended Warranties and Customer Relations 37:30 Importance of Reviews and Honest Advertising 40:48 Award Nominations and Business Recognition 53:35 Challenges and Advice for Small Dealerships 57:48 Concluding Thoughts and Future Plans