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What is AI?

AI is crucial for modern business operations, driving technologies like smartphones, social media targeting, and recruitment. While some AI systems, like navigation tools, pose minimal risk, others introduce cybersecurity and safety concerns. As AI becomes fundamental to business, leaders must develop a basic understanding of its workings and the importance of managing it carefully. AI encompasses a broad range of digital systems that perform human-like tasks, learn from data without explicit programming, and can operate unpredictably and opaquely. Managing these risks necessitates careful management to harness AI’s potential safely and responsibly.