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Intelligent Systems: Digital Culture Shock

In this conversation, Dr. Katharina Reinecke explores the intersection of technology and culture, discussing how cultural assumptions shape the design and functionality of technology. She delves into the implications of self-driving cars, the importance of understanding diverse user experiences, and the challenges posed by a predominantly Western perspective in technology development. The discussion highlights the need for greater cultural sensitivity in technology design and the potential consequences of ignoring these differences. Takeaways Technology is not culturally neutral; it reflects the values of its creators. Self-driving cars are based on American commuting assumptions. Cultural differences significantly impact user experience and technology design. Efficiency in technology can undermine social interactions and relationships. WEIRD populations dominate technology research, leading to biased outcomes. Universal design principles often fail when applied globally. Naver's success in South Korea highlights cultural preferences in technology. Stack Exchange exemplifies individualistic design, contrasting with collectivist values. Digital colonialism marginalizes non-Western cultures in technology. AI systems must be designed with cultural sensitivity to avoid reinforcing biases. Chapters 00:00 Understanding Digital Culture Shock 03:53 The Challenges of Autonomous Vehicles 06:21 Cultural Assumptions in Technology 08:37 The Impact of AI and Data Bias 10:32 Efficiency vs. Social Interaction in Design 12:14 The Concept of 'Weird' Populations 14:24 Cultural Values in Digital Platforms 21:53 The Simplicity of Design and Its Cultural Impact 22:51 Efficiency vs. Community: The Stack Exchange Debate 25:41 Adapting Global Platforms to Local Norms 28:20 Digital Colonialism: The Power Dynamics of Technology 31:52 The Implications of AI and Digital Infrastructure 34:34 Recognizing Cultural Bias in Technology Design 37:42 Technology as Culture 38:24 Honoring Diversity in Technology Follow Katharina on Twitter, LinkedIn, Bluesky, and find her new book here. You can find Lab in the Wild on Twitter and Bluesky Subscribe to Breaking Math wherever you get your podcasts. Follow Breaking Math on Twitter, Instagram, LinkedIn, Website, YouTube, TikTok Follow Autumn on Twitter, BlueSky, and Instagram Become a guest here email: breakingmathpodcast@gmail.com