5 Simple Steps to Automate Your Knowledge Management Process скачать в хорошем качестве

5 Simple Steps to Automate Your Knowledge Management Process

Build your Knowledge Management process with the pre-built template on InvGate Service Management's 30-day free trial: https://hubs.ly/Q02CgXLh0! A Knowledge Management process systematically gathers, organizes, shares, and analyzes an organization's knowledge regarding resources, documents, and people skills. It's designed to help the organization manage its knowledge base or other knowledge assets effectively, ensuring that information is current, accessible, and utilized optimally. Implementing a well-defined Knowledge Management process flow simplifies daily tasks and fortifies the foundation of your business in several key areas: Enhanced efficiency. Improved decision-making. Increased innovation. Consistency in service. Compliance and Risk Management. Start building a knowledge article creation workflow with this tutorial! --- Key moments: 00:00:00 Introduction 00:01:04 Exploring the knowledge article creation workflow template 00:01:53 Reviewing the workflow starting point 00:02:10 Configuring the knowledge article draft form 00:02:51 Setting up approvals 00:03:15 Configuring the decision tree 00:03:36 Setting up the article rejection 00:03:54 Setting up the article approval 00:05:16 Using AI to draft knowledge articles 00:06:05 Conclusion --- You can find more information on InvGate Service Management here: https://hubs.ly/Q02Cg_7j0! And don't forget to subscribe to our LinkedIn page:   / invgate  . *Starting October 7, 2024, InvGate Service Desk is called InvGate Service Management. For more information, click here: https://blog.invgate.com/invgate-evol... #knowledgemanagement #knowledgebase #workflow #helpdesk #invgateservicedesk