Customer Success Webinar: 5 Standout Strategies Top Performing Customer Success Teams скачать в хорошем качестве

Customer Success Webinar: 5 Standout Strategies Top Performing Customer Success Teams

ClientSuccess hosted Jamey Jeff, Managing Director of Customer Success Solutions of Coastal Cloud, for this month’s customer success webinar series: 5 Standout Strategies of Top Performing Customer Success Teams. These 5 standout strategies are backed by data and research found in the 2018 Customer Success Industry Report. Jamey Jeff, the webinar presenter, is a former Chief Customer Officer with over 20 years experience as a client services executive. The webinar will cover five standout strategies of top performing customer success teams. You will learn what is working from top customer success executives and teams based on research, data, and real outcomes. This webinar is relevant to leaders of B2B recurring revenue companies of all types, customers success leaders, and practitioners. Jamey Jeff interviewed nearly four dozen Customer Success leaders from companies ranging from just over 1 million of Annual Recurring Revenue (ARR) to 3 billion in ARR for the 2018 Customer Success Industry Report. Jamey and the Costal Cloud research team chose to conduct this research via in-depth interviews in order to inform their findings with as much context as possible. Their goal was to go beyond the numbers, and to capture the stories behind those numbers. We’re excited to host him for this month’s webinar and hear what he has learned. Learn more about ClientSuccess: https://www.clientsuccess.com