Zucchetti Crystal Ball Predictions 2026 скачать в хорошем качестве

Zucchetti Crystal Ball Predictions 2026

As we look ahead to 2026, hotel leaders face a pivotal moment. Technology - especially AI and automation - is no longer just transforming systems and workflows; it is fundamentally reshaping how hotel teams collaborate, communicate, and lead. In this episode of our 2026 Crystal Ball Predictions series, Estella Hale of Zucchetti North America joins us to explore one of the most critical and often overlooked impacts of technology in hospitality: its effect on organisational silos, team dynamics, and leadership accountability. We discuss how emerging technologies are becoming an equaliser across generations and departments, creating new opportunities for reverse mentorship and collaboration - but also introducing real risks. With instant access to information through AI tools, teams may form surface-level assumptions about other disciplines such as revenue management, marketing, or operations, leading to misunderstanding, tension, and erosion of trust if left unmanaged. This conversation goes beyond tools and trends. It addresses the leadership challenge hotels must prepare for in 2026: 🔹How technology can break silos without guidance - and why that matters 🔹The risk of superficial knowledge replacing true cross-functional understanding 🔹Whether task-based automation could weaken team connection and engagement 🔹Why leadership and HR must play a more active role in shaping collaboration 🔹How hotels can avoid future talent gaps as automation reshapes entry-level roles 🔹The importance of pairing technology adoption with mentorship, reskilling, and career pathways For hotel general managers, revenue managers, and department leaders, this episode offers practical insight into how to lead through technological change - intentionally, humanely, and strategically. If you are thinking about AI, automation, and digital transformation only in terms of efficiency, this discussion will challenge you to broaden the lens. The hotels that thrive in 2026 will not be those with the most technology, but those with the strongest leadership frameworks around it. Watch now to understand what hotel leadership must get right as we move into the next phase of hospitality innovation. #HospitalityLeadership #HotelTechnology #AIinHospitality #RevenueManagement #HotelManagement #HospitalityTrends #DigitalTransformation #HotelLeadership #Hospitality2026 #FutureOfHospitality