Скачать с ютуб All Things AI в хорошем качестве

All Things AI

This session from FormFest 2024 walked attendees through some of the major changes AI is bringing to form design. Learn about the National Head Start Association’s use of AI to reduce administrative burden and the Canadian Digital Service’s tips for protecting government applications systems from AI. One form to rule them all: Using AI and conversational bots to streamline applications to benefits programs Victoria Jones, Christine Ipsen, Janell Cerva, David Bray How can we use human-centered AI interactions to reduce the administrative burden of applying for public benefits programs? Our multi-org team is adopting a "provide data once, enable multiple applications" approach to this challenge. We are exploring the use of conversational bots in multiple languages to empower human applicants to complete forms through friendly conversations. This process will also identify opportunities to converge questions asked by benefit programs to reuse more common questions. On this panel we'll discuss the challenges for families seeking support and our proposed solution to this administrative application burden. Apply.ai: The next generation of form-filling applications and attacks Paul Craig, Stevie-Ray Talbot Custom AI assistants using the reasoning capabilities of large language models (LLMs) open the door for AI tools to actually apply on your behalf. Already have your data stored in Gmail or on Facebook? Well structured government forms could make it easy for AI to use that information to apply with a voice command and a few prompts. But greater standardization across forms and LLMs’ ease of use makes automated attacks easier. How do we differentiate between legitimate people in need and unscrupulous individuals? This talk includes a working demo of the concept and some key considerations for protecting government application systems. Learn more about Paul: https://digitalgovernmenthub.org/publ... _________________________________________________________ More from FormFest 2024 Explore other FormFest 2024 recordings: https://beeckcenter.org/formfest-reco... Explore more form resources on the Digital Government Hub: https://digitalgovernmenthub.org _________________________________________________________ About the Digital Service Network (DSN): The Digital Service Network (DSN) empowers governments to use human-centered strategies to deliver services that reflect the needs and expectations of people who use them. Join the DSN mailing list today and help us build a collaborative network of digital government leaders and best practices. DSN peer learning is supported by the Beeck Center for Social Impact + Innovation at Georgetown University, and the U.S. Digital Response. Join the DSN: https://beeckcenter.org/join-the-dsn Stay Connected with the DSN: Website: https://digitalgovernmenthub.org/abou... LinkedIn: / digital-service-network Twitter: / digitalsnet YouTube: / @digitalservicenetwork Email: [email protected] U.S. Digital Response: https://www.usdigitalresponse.org/ Beeck Center: https://beeckcenter.georgetown.edu/ DSN Project Page: https://beeckcenter.georgetown.edu/pr...