How Columbia Hospitality streamlined transparency and efficiency with unified tip management скачать в хорошем качестве

How Columbia Hospitality streamlined transparency and efficiency with unified tip management

For our lodging members, managing tips across a diverse hospitality portfolio is no easy task, especially when each property operates differently. In this session, Greg Sheer, senior director of food & beverage operations at Columbia Hospitality, shares how his teams unified tip management across dozens of hotels, restaurants, spas and distinctive venues using TipHaus. Learn how Columbia Hospitality replaced manual workflows with a fully integrated, transparent system that saves hours each week, ensures compliance, and builds employee trust. Greg also discusses how unique features like Cheers by TipHaus helped increase earnings for less traditionally tipped, cash-dependent roles such as housekeeping. Whether you manage a single property or a multi-location enterprise, you’ll walk away with practical strategies for scaling efficiency and transparency across every part of your operation.