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In this episode of Beyond The Deal, Lacey and Laura sit down with Devon Heisler, Research & Marketing Specialist and licensed commercial real estate agent at SVN Latus. Devin shares his unique path into CRE—from his military background and logistics internships to discovering the industry through a LinkedIn posting—and how he grew into an indispensable analytical resource for the brokerage. He offers a behind-the-scenes look at what research really means in commercial real estate: zoning analysis, tax data, comps, market trends, analytics platforms, and how strong research empowers agents to price accurately and win listings. Devin also talks about expanding into property management, navigating medical tenants, and why responsiveness and relationship-building matter as much as numbers. The episode dives deep into current market conditions in Central Pennsylvania, including inventory challenges, more stable deal flow in 2025, election-year dynamics, and why land deals take so long. Devin also shares what investors and consumers care most about in the team’s quarterly Metro Report—comps, pricing trends, interest rates, and asset-class activity. Finally, Devin offers thoughtful advice for new agents: start with research, learn from seasoned brokers, choose a brokerage whose values match yours, and understand the financing environment early. His “do-over” would be gaining a deeper knowledge of commercial lending to better guide clients through the realities of financing and timing. A grounded, insightful conversation with practical takeaways for both new and experienced CRE professionals. 00:00 – Intro & Welcome 00:42 – What Devin Does at SVN 01:00 – Devin’s Background & Path to CRE 03:12 – Why Commercial Real Estate? 03:42 – Inside the Research Role 05:02 – Expanding Into Property Management 07:07 – Building Trust & Client Relationships 08:26 – Managing Class A & Medical Tenants 09:10 – Getting His Real Estate License 11:31 – How Licensure Improves Research 12:18 – The Power of Good Research 13:48 – Balancing Data with Agent Experience 16:32 – Using Different Research Platforms 17:48 – Producing the Quarterly Metro Report 19:38 – Key Data Points Investors Care About 22:18 – Market Challenges (Inventory & Expectations) 24:55 – Every Transaction Is Different 26:16 – Why Deals Are Smoother in 2025 28:04 – Election-Year Behavior 29:19 – The Complexity of Land Deals 30:56 – Devin’s Favorite Parts of CRE 32:27 – Why He Loves the Numbers 33:22 – Advice for New Commercial Agents 35:35 – How to Stand Out as a Rookie 36:54 – The Importance of Brokerage Reputation 38:00 – His Career “Do-Over” Insight 40:11 – Helping Clients With Financing Expectations 41:47 – Final Thoughts 42:39 – Closing Learn more about SVN Latus: svnlatus.com