Why GAINSIGHT Acquired InSided скачать в хорошем качестве

Why GAINSIGHT Acquired InSided

#Gainsight #Acquisition #CustomerSuccess Gainsight’s recent acquisition of the SaaS community software leader: InSided represents a significant milestone in the Customer Success evolution as a strategy, as the company doubles down our ability to connect with customers in a scalable manner throughout the customer journey. In this video, Gainsight's CEO, Nick Mehta, and Robin Van Lieshout, InSided’s co-founder, discuss: ◾️ How this acquisition came about ◾️ Recent trends in Customer Community investments ◾️ New capabilities Gainsight’s users can expect This game-changing move is expected to shift things around in the Gartner’s CS software quadrant. 👍 Like, share, and subscribe for expert insights! 👉🏻 Whenever you’re ready...If you're an 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘥 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘊𝘚𝘔 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘦 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘵𝘪𝘮𝘦, there are three powerful ways I can help you fast-track success while avoiding common pitfalls: 1️⃣ 𝙎𝙩𝙚𝙖𝙡 𝙈𝙮 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 𝙆𝙋𝙄 𝘾𝙝𝙚𝙖𝙩𝙨𝙝𝙚𝙚𝙩 Tracking the right KPIs is the key to driving your CSM team to higher performance. Get my Customer Success KPI Cheatsheet and learn how to focus on the metrics that actually move the needle—so you can scale smarter and accelerate revenue growth. Click here to download the workbook: 🔗 https://unlock.thecustomermethod.com/... 2️⃣ 𝙅𝙤𝙞𝙣 11,000+ 𝘽2𝘽 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚𝙨 𝙖𝙣𝙙 𝙇𝙚𝙖𝙙𝙚𝙧𝙨 Every week, I share strategic insights and practical tools to help you hit your quarterly goals faster while scaling your CS operations efficiently. Don’t navigate this alone - tap into a thriving community of leaders who are optimizing their CS strategies and driving serious impact. Click here to join: 🔗 https://unlock.thecustomermethod.com/... 3️⃣ 𝘽𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙤𝙧 𝙇𝙚𝙖𝙙𝙞𝙣𝙜 𝙖 𝘾𝙎𝙈 𝙏𝙚𝙖𝙢 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙁𝙞𝙧𝙨𝙩 𝙏𝙞𝙢𝙚? Building and running a customer success practice for the first time doesn’t have to feel like an uphill battle. With the right frameworks, you can achieve results faster than you think. I help experienced executives confidently build a proactive, high-performing CS team—without the guesswork and costly missteps of figuring it out alone. Click here to learn more: 🔗 https://unlock.thecustomermethod.com/... To know more about Gainsight’s acquisition of InSided, read this blog. https://www.gainsight.com/blog/gainsi... ◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️ ADDITIONAL RESOURCES 📑 3 Awesome Gainsight Implementation Tips - CSM Practice https://www.csmpractice.com/3-awesome... 🎥 Video: Mergers and Acquisitions Playbook for Customer Success    • MERGERS and ACQUISITIONS Playbook for Cust...   🎥 Video: What To Do When Customers are Acquired By Another Company | A Customer Success Risk Playbook    • USER ADOPTION Research Insights  | Podcast...   ⏬ Infographic: The Ultimate Merger and Acquisition Playbook for Customer Success https://www.csmpractice.com/merger-ac... 📑 Read this post-merger Case Study: Building a World-class Customer Success Organization https://www.csmpractice.com/case-stud... 🎥 Must-watch: What should you do about your Customer Success teams post-merger?    • MERGERS and ACQUISITIONS | Customer Success   00:00 Intro 01:55 Strategic Acquisition 02:38 Gainsight Move 04:15 InSided Move 05:12 The Vision 06:52 Product Roadmap 08:19 Integration Expectations 12:31 Stakeholder’s 360 13:58 LT Vision