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What if AI could make HR faster, clearer, and more human? David Hanrahan, SVP of People Success at SolarWinds (formerly of Eventbrite, Twitter, and Niantic), breaks down where AI is already paying off across the people lifecycle—and what’s next. He shares how SolarWinds is piloting HR chatbots to deflect high-volume, low-complexity questions, freeing teams for higher-value work. In recruiting, David explains how AI reshapes sourcing, screening, and scheduling so recruiters operate as true talent advisors, plus why AI-generated interview summaries (e.g., in Greenhouse) raise hiring quality. He then paints a future-state candidate experience—frictionless, transparent, and surprisingly more human—with real-time status, smart nudges, and a “virtual recruiter.” Post-hire, David dives into AI-assisted performance: writing assistants inside the HRIS, signal aggregation across tools, and manager “nudges” that enable timely coaching without the annual review scramble. He closes with the one AI tool he’d keep (engagement comment summaries) and a simple cadence for staying sharp: one demo a week. Key Timestamps [00:45] – Guest intro: David Hanrahan’s path and mandate at SolarWinds [01:02] – Automating tier-1 HR inquiries with chatbots inside the HRIS [03:55] – AI in recruiting: from sourcing and screening to the recruiter-as-talent-advisor model [06:21] – Scheduling automation and AI-generated interview summaries (e.g., Greenhouse) [09:22] – The future candidate journey: faster, transparent, and more human [11:01] – Status visibility, recruiter/candidate nudges, and the “virtual recruiter” [13:46] – Post-hire: AI writing assistants and an “omniscient” performance view [16:06] – Persistent performance feedback: manager nudges and better coaching [18:31] – Personal stack: how ChatGPT changes exec workflows [20:15] – One tool to keep: AI comment summaries in engagement surveys [22:14] – Advice to HR leaders: book a weekly 30-minute AI demo Takeaways Automate tier-one HR tickets with chat and give employees instant, policy-accurate answers. Elevate recruiters by using AI for sourcing/screening so they can advise, pitch, and close. Deploy AI-generated summaries for interviews and engagement comments to surface real themes. Redesign the candidate experience to be status-rich, nudge-driven, and supported by a virtual recruiter. Implement AI-assisted performance workflows that aggregate signals and prompt timely manager feedback. Build an AI learning habit: evaluate one new tool or demo every week to inform your roadmap.