099 Chicken or egg, Inspection or Work order скачать в хорошем качестве

099 Chicken or egg, Inspection or Work order

Which is a higher priority for your community? an Inspection, or a Work order. It's possible that by prioritizing the incorrect one, we are incentivizing the wrong thing. Here's some thoughts and ideas for a path forward. In this conversation, Paul Rhodes discusses the challenges faced by maintenance technicians in managing multiple mobile apps and the debate between the importance of inspections versus work orders. He emphasizes the need for a shift towards preventive maintenance and service recovery, advocating for a more proactive approach to maintenance tasks. Rhodes also highlights the role of technology in communication and the importance of personal interaction with residents. Chapters 00:00 The Proliferation of Maintenance Apps 04:06 Inspection vs. Work Order: The Dilemma 07:11 Understanding Work Orders and Inspections 10:18 The Hero Complex in Maintenance 13:19 Preventive Maintenance: A Better Approach 16:26 Service Recovery in Maintenance 19:20 Implementing Inspections Effectively 22:14 Communication and Technology in Maintenance 35:15 Conclusion: Balancing Inspections and Work Orders 38:43 riverside_rhodes_ outro video... _ sep 18, 2025 001_maintenance_mindset.mp4 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement