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If you want more influence at work, active listening is the fastest place to start. In this video, you’ll learn one listening framework that makes people more open to your ideas—without being pushy or manipulative. You’ll learn why people resist ideas when they don’t feel understood, the biggest listening mistakes that quietly kill your credibility, and the “Active Reflective Listening” flow: Listen → Reflect → Validate → Ask. This is ethical influence: respect first, persuasion second. Then we’ll get practical with exact phrases: how to mirror without sounding robotic, how to label emotions without “therapizing” someone, and how to ask calibrated questions that guide thinking while keeping the other person’s autonomy intact. You will learn. 00:00 - Why your ideas get ignored (even when they’re good) 01:00 - Why listening increases influence (the real reason) 02:45 - The psychology of being heard (tactical empathy) 04:50 - The 3 listening mistakes that sabotage you 06:50 - The #1 listening trick: Active Reflective Listening (Listen → Reflect → Validate → Ask) 09:20 - Step 1: Mirroring (how to do it naturally) 11:35 - Step 2: Labeling emotions (ethical, calm, effective) 14:10 - Step 3: Calibrated questions (how/what questions that guide thinking) 16:40 - Put it together: the full listening flow (work scenario) 18:45 - Common mistakes + quick fixes 20:50 - Mini practice exercises you can do this week 23:40 - Recap + weekly challenge + ethical reminder Disclaimer This content is for education and communication skills only, it’s not therapy, medical, or legal advice. Sources & Further Reading: Chris Voss — Never Split the Difference: Negotiating As If Your Life Depended On It (Tactical Empathy, Mirroring, and Calibrated Questions). Stephen R. Covey — The 7 Habits of Highly Effective People (Habit 5: Seek First to Understand, Then to be Understood). Carl Rogers & Richard Farson — Active Listening (1957, University of Chicago Industrial Relations Center). The foundational framework for client-centered communication. Adam Grant — Give and Take: A Revolutionary Approach to Success (Research on how "givers" use receptive communication to build long-term influence). Robert B. Cialdini — Influence: The Psychology of Persuasion (New and Expanded Edition). Examining the "Liking" principle through active engagement. Daniel Goleman — Working With Emotional Intelligence (The role of "Empathic Listening" in social awareness and workplace leadership). Guy Itzchakov & Avraham N. Kluger — The Listening Circle (2018). Research on how high-quality listening reduces speaker anxiety and social defensiveness. Subscribe to The Influence Blueprint for research-based, ethical persuasion tools and practical phrases you can use at work. Watch next: How to Respond to Gaslighting at Work (Without Escalating) • How to Respond to Gaslighting at Work (Wit... #activelistening #communicationskills #workplacecommunication #psychology #influence