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Get your free accountability resources from Jen here: https://trybta.com/DL221 To learn more about Breakthrough Academy, click here: https://trybta.com/EP221 Is there someone on your team who is not performing the way you need them to? Someone you know you need to do a better job of holding accountable? Someone you need to have “the talk” with? If you’re used to an accountability conversation turning into a finger-pointing exercise that goes nowhere, this episode is for you. In today’s conversation with Jen Long, author of Own Up! How to Hold People Accountable Without All the Drama, we’re breaking down the six steps to getting someone to own their responsibilities by having one simple conversation. Spoiler alert: this conversation isn’t about ruling with an iron fist. It’s not even about giving into all your peoples’ needs. Danny even did a little role playing with her so you can hear what this sounds like in practice. Episode Highlights: Learn the framework that accountability expert Jen Long has helped hundreds of businesses implement to create a culture of accountability within a team. Understand how to hold an effective accountability conversation with anyone on your team by following six steps. Hear Danny role play this conversation with Jen so you can actually hear what is sounds like in practice. Subscribe to Breakthrough Academy to never miss a video! 👇 http://bit.ly/youtubebta 00:00 - Intro 01:24 - About Jen 05:04 - Accountability misconceptions 07:50 - What's unique about accountability in construction or contracting? 10:49 - SOS Conversation Model (6 Steps) 11:38 - Step 1: Identify Your Issue 14:24 - Step 2: Analyze the Context 18:37 - Step 3: Explore Impacts 20:08 - Step 4: Rehearse 25:07 - Step 5: Engage in Conversation 34:12 - Step 6: Build Solutions 35:35 - Role play Interested in working with us? Let's chat: https://trybta.com/welcome Join our Facebook Group: / contractorroundtable Connect with us on Social Media: Facebook: / thebreakthroughacademy Instagram: / btacademy LinkedIn: / 10175179 Email: info@btacademy.com Phone: 1-800-875-1704 #BTA #BreakthroughAcademy #BuildingSuccess