Episode #69 - Stop Selling, Start Connecting: How Education Drives Retail Sales with Robyn Jennett скачать в хорошем качестве

Episode #69 - Stop Selling, Start Connecting: How Education Drives Retail Sales with Robyn Jennett

In this episode, Kathy sits down with Robyn Jennett (  / youriowaesti  ) of Coachlight in Des Moines (https://www.dsmcoachlight.com/) , Iowa to explore how intentional client care and clear communication create lasting results. From first consultations to long-term maintenance, she shares the strategies that drive client trust, treatment success, and steady growth within the practice—all while generating outstanding retail sales. Talking Points: • Featured treatments & services • Sofwave as a standout treatment • Introducing a new retail line • Revision CMT for post-procedure care • Setting intentional goals • What drives Robyn’s success • Aligning first product recs with skin goals • Scheduling corrective check-ins • Introducing retail during the consultation • Managing client expectations • Outlining requirements from the start • Designing the maintenance phase • Rebooking before the client leaves • Focusing on providing genuine support Resources: Coachlight (https://www.dsmcoachlight.com/) Sofwave E-course (https://mintaesthetics.tovuti.io/cour...) Retail Sales Online Training (https://mintaesthetics.tovuti.io/cour...) Ad Links: Online E-courses (https://mintaesthetics.tovuti.io/subs...) Podcast Feedback (https://mintaesthetics.com/podcast-li...)