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Increasing Psychological Safety

🎥 How to Build Psychological Safety in Classrooms, Meetings & Trainings If you want higher engagement, better discussions, stronger retention, and real inclusion… psychological safety is the lever. In this episode, Dr. Kortney Peagram breaks down practical strategies to build environments where people feel seen, heard, and valued and where real learning and growth can happen. 👩‍🏫 About the Host Host of The Ordinary Professor Executive coach | Facilitator | “How-To” Psychologist Specializing in emotional intelligence, workplace behavior, harassment remediation, and career readiness. What Is Psychological Safety? Psychological safety is the ability to: Show up as yourself Ask questions without fear Make mistakes without shame Ask for help Disagree respectfully Feel seen and heard When psychological safety is high: Engagement increases Decision-making improves Inclusion and belonging grow Retention improves Difficult conversations become possible 🔑 Core Strategies Shared in This Episode 1️⃣ Learn Names Immediately Use name tents or table tents Practice pronunciation Use names frequently Map seating patterns Why it matters: Names transform people from “a number in the room” into part of the group identity. 2️⃣ The “Three Things I Need to Know” Method Participants privately share three important facts that may impact their experience. Examples: “I struggle with public speaking.” “I work two jobs.” “I’m new to the company.” “I’m introverted.” Why it matters: Leaders gain context. Context builds compassion. Compassion reduces stress. 3️⃣ The 5-Minute Welcome Window Start class or meetings 5 minutes after the official time Greet people individually Normalize late arrivals Never publicly shame Why it matters: First impressions shape safety. Warm entry points reduce anxiety. 4️⃣ Icebreakers With Purpose Participants: Introduce themselves Learn 10–15 names by midterm Practice conversation skills Why it matters: Relationship building is career training. Social fluency matters. 5️⃣ Structure, Consistency & Repetition Psychological safety thrives on predictability. Dr. Peagram builds: Clear agendas Repeated class structure Multi-format instructions (verbal, written, video) Clear communication policies Why it matters: When people know what to expect, cognitive load decreases and confidence increases. 6️⃣ PTO & Sick Day Policy in the Classroom Students practice: Professional communication PTO requests Sick day protocols Why it matters: Career readiness begins before graduation. 7️⃣ The Social Contract Framework After reviewing formal policies, groups co-create a social contract. Categories may include: Academics / Performance Social Interaction Fun Process: 1. Small groups brainstorm items 2. Present to the full group 3. Vote collectively 4. Align with formal policies Why it works: Increases buy-in Builds ownership Encourages curiosity Expands expectations of what’s possible Psychological safety grows when people help build the system they operate within. 💬 Key Takeaways Safety is built intentionally. Engagement follows belonging. Structure supports creativity. Leaders set the tone. Curiosity expands culture. Small behaviors create big shifts. 🎯 Who This Is For Professors Trainers HR leaders Managers Executive coaches Facilitators Anyone leading groups 📌 Subscribe for More If you’re building classrooms, teams, or organizations that actually work for people, hit subscribe and join The Ordinary Professor community. You don’t need to be perfect to build safety. You need to be intentional. See you in the next episode.