CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE! скачать в хорошем качестве

CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!

CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE! Learn how to excel at Customer Service with Richard McMunn of: https://www.how2become.com/ultimate-c... #customerservice #customersatisfaction #customerservices #training #trainingcourses ******************************************************* DOWNLOAD THE SLIDES AND COURSE MATERIALS: https://www.how2become.com/ultimate-c... ******************************************************* CUSTOMER SERVICE TRAINING COURSE CONTENTS SECTION 1: The Definition of Great Customer Service. 04:00 SECTION 2: The Importance of Excellent Customer Service. 06:19 SECTION 3: 5 Essential Elements of Great Customer Service. 09:06 SECTION 4: 5 Things to ‘NEVER SAY’ to Customers. 17:22 SECTION 5: 7 ‘Powerful Things’ to Say to Customers. 18:37 SECTION 6: How to Deal with Customer Complaints. 21:52 SECTION 7: L.A.S.T Method for Customer Complaints. 26:04 SECTION 8: Test Your Customer Service Knowledge! 26:53 SECTION 9: Customer Service Interview Questions & Answers. 35:04 SECTION 10: How to Download the Course Materials. 41:05 CUSTOMER SERVICE INTERVIEW QUESTIONS AND ANSWERS TRAINING VIDEO    • CUSTOMER SERVICE Interview Questions ...   WATCH ME PASS A CUSTOMER SERVICES JOB INTERVIEW    • CUSTOMER SERVICE INTERVIEW QUESTIONS ...   FREE JOB INTERVIEW TRAINING COURSE: https://www.how2become.com/free-onlin... HOW TO PASS A JOB INTERVIEW    • INTERVIEW QUESTIONS & ANSWERS! How to...   LAST MINUTE INTERVIEW PREP    • LAST-MINUTE INTERVIEW PREP! (How To P...   BEST ANSWERS to Interview Questions:    • DESCRIBE YOURSELF IN 3 WORDS! (How to...   How To Introduce Yourself In An Interview! (The BEST ANSWER!)    • How To Introduce Yourself In An Inter...   10 GREAT THINGS TO SAY IN AN INTERVIEW:    • 10 ‘GREAT THINGS TO SAY’ in a JOB INT...   CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:   / richard-mcmunn-coach   ******************************************************* DOWNLOAD THE SLIDES AND COURSE MATERIALS: https://www.how2become.com/ultimate-c... *******************************************************