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Discover how to move from doing UX research to leading it, creating strategic impact and influence in AI-driven organizations. Episode web page: https://bit.ly/3LRdQG7 00:00 Intro – UX research leadership today 01:00 Emmanuelle’s path into UX research 03:05 Why UX research leadership is different 04:05 Lessons learned stepping into leadership 06:40 Why great research often lacks impact 08:00 Doing research vs leading UX research 09:40 Leading as a solo UX researcher 11:10 How long it takes to shift mindset 12:10 Using research sessions strategically 14:10 Moving beyond box-ticking usability 15:10 AI’s impact on UX research leadership 18:00 Using AI to work faster and smarter 20:05 Emmanuelle’s book and final thoughts UX research doesn’t create impact just by being rigorous—it creates impact when it influences decisions. In this episode of Insights Unlocked, we dig into what it really means to move from doing research to leading UX research. 🎧 Nathan Isaacs and Amrit Bhachu are joined by Emmanuelle Savarit, global UX research leader, author, and host of the UX Research Club podcast, to explore how UX research leadership shows up in real organizations—and why it matters more than ever. In this conversation, Emmanuelle shares hard-earned lessons from her journey through academia, consulting, and enterprise leadership, and explains why great research alone isn’t enough to drive change. In this episode, you’ll learn: ✅ Why UX research leadership is about influence, not headcount ✅ How solo researchers can lead and shape strategy ✅ The difference between doing research and leading research ✅ How to align research with real business priorities ✅ Why long reports don’t equal impact 📊 ✅ How AI is changing both UX research workflows and decision-making ✅ Where researchers should (and shouldn’t) use AI to create trust Emmanuelle also discusses her new book, The UX Research Powerhouse, Vol. 1, and shares practical ways researchers can build credibility, speed, and strategic impact over time—without burning out or getting stuck in “box-ticking” usability work. If you’re a UX researcher, research leader, or product professional trying to turn insight into action, this episode is for you. Get the latest updates from the team at UserTesting, connect with us on LinkedIn: / 564709 UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input earlier in the process, helping to reduce guesswork, and bring experience data to life with human insight. The company, formed through the combination of UserTesting & UserZoom, has more than 3,400 customers worldwide, including 75 of the Fortune 100 companies. To learn more, visit www.usertesting.com.