Where AI Fits and Where It Should Not in Insurance ft. Justin Hinson скачать в хорошем качестве

Where AI Fits and Where It Should Not in Insurance ft. Justin Hinson

Read the blog post: www.multimodal.dev/pioneers-content/where-ai-fits-and-where-it-should-not-in-insurance Subscribe to our weekly newsletter: https://www.multimodal.dev/pioneers How can AI modernize insurance without losing the human element? Justin Hinson, Product Leader at CompSource Mutual, joins Pioneers to explore where AI truly fits, and where it doesn’t, in workers’ compensation insurance. Drawing on more than 25 years across claims, underwriting, and product, Justin explains why one of the most regulated and personal lines of insurance resists full automation, and why human judgment and empathy remain essential. He breaks down how AI creates real value today by preparing work for adjusters and underwriters, not replacing them, and why data readiness, workflow quality, and governance must come before any AI rollout. The conversation also covers how to cut through vendor noise, build trust and adoption internally, and introduce AI in a way that improves speed and insight without sacrificing care for injured workers. Timestamps: 00:00 Introduction to AI in Insurance 02:16 Guest Introduction: Justin Hinson's Journey 03:16 Justin's Career Path and Technological Evolution 07:08 Challenges in Workers' Compensation 11:42 AI's Role in Enhancing Insurance Processes 22:24 Selecting the Right AI Vendor 27:51 CompSource's Approach to AI Adoption 33:14 Future Directions and Advice for Carriers 45:19 Concluding Thoughts and Final Remarks Follow Ankur Patel on LinkedIn:   / ankurpatel9   Follow Ankur Patel on X: https://x.com/aapatel09 Follow Multimodal on LinkedIn:   / multimodalai   Follow Multimodal on Twitter: https://x.com/MultimodalAI