Hear one way, speak another | Lilly Tam | TEDxUCSB скачать в хорошем качестве

Hear one way, speak another | Lilly Tam | TEDxUCSB

In this talk, keynote speaker and corporate hypnosis expert, Lilly Tam, discusses the differences between literal and inferential listeners. Specifically, how these communication styles impact relationships at work and home. Lilly explains it's best to be aware of your own communication style, the receiving party's communication style and how to adapt for different people. Lilly's research allows people to be more aware of how we communicate and process information - towards preventing miscommunication. Lilly Tam is a PhD student, she completed her Master’s Degree in Educational Leadership and Organizations at UC Santa Barbara. After earning her undergraduate degree at Loyola Marymount University, Lilly spent several years with inner-city students in Los Angeles, then continued on to teach in Santa Barbara. Lilly has been studying learners and their success as an adult within the family structure and work dynamic for over a decade. Lilly’s research focuses on understanding how subconscious programming benefits society at the educational, personal and professional level. She is currently exploring working with the subconscious to support positive changes, improve communication and build better habits. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx