Improving Customer Service Skills: Call Center Training Mock Call for a Life Insurance Company скачать в хорошем качестве

Improving Customer Service Skills: Call Center Training Mock Call for a Life Insurance Company

Do you want to improve your customer service skills and enhance your performance? This mock call training video is perfect for you! In this video, we will take you through three simulated calls between a customer and an agent working at a life insurance company. You will see how each agent handles the call and addresses the customer's inquiries, while providing accurate and helpful information. So if you want to improve your customer service skills and provide exceptional service to your customers, watch this video now! You'll be glad you did. Whether you're a student learning English for call centers or a seasoned professional looking to sharpen your skills, this video is an excellent resource. By watching this video, you'll gain a better understanding of the challenges that come with working in a call center and learn how to handle customers inquiries and learn the proper way to show empathy toward distressed callers. By watching this mock call training video, you will improve your English speaking and listening skills, as well as your customer service skills. Get ready to learn and practice your English for call centers with our role play scenarios! Please LIKE, SHARE and COMMENT on this video. Thank you so much! Steve #SnglStepEnglish #EnglishTeacher #CallCenterEnglish #CallCenter #CallCenterEnglish ⏱TimeStamps⏱ 0:01 - Role Play Mock Call #1 2:45 - Role Play Mock Call #2 4:43 - Role Play Mock Call #3   / singlestepenglish   Twitter: @SnglStepEnglish Instagram: single_step_english