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What if love, not fear, was the foundation of your workplace culture? In this enlightening episode, Toby Mildon is joined by Simon Phillips - founder of The Change Maker Group (https://thechangemakergroup.com/) and co-host of the Love Lead Change Podcast - to explore the transformative concept of a love-based organisation. They unpack the difference between love- and fear-based cultures and why empathy, psychological safety, and human-centred leadership are vital for inclusive growth. Simon introduces the LACE Framework - Listening, Accountability, Collaboration and Empathy - and how it’s helping organisations shift from compliance-driven environments to high-performing, human-focused cultures. With references to Google’s Project Aristotle and Renee Smith’s research, Simon brings compelling evidence to back the business case for cultural change. Key takeaways: • What defines a love-based organisation—and why it matters • Real-world data linking empathy and performance • The core principles of the LACE Framework • Practical tips for being a change-maker • Why active listening is tougher—and more important—than we think Guest Highlights: Simon Phillips, Change Leadership Expert 🌐 Website: https://thechangemakergroup.com/ 🔗 LinkedIn: / simonphillips 🔗 Resources: • Renee Smith's work: https://www.reneesmithspeaks.com/writing • Love Lead Change Podcast: https://shows.acast.com/love-lead-change Send us a message (https://www.buzzsprout.com/twilio/tex...) If you want to build a more inclusive workplace that you can be proud of please visit our website to learn more (https://www.mildon.co.uk/) .