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CX Today's Charlie Mitchell hosts Gidi Adlersberg, Head of the Voca CIC Business Line at AudioCodes. The video forms part of our Big CX Update series, where we find out all the latest from a series prominent CX companies. In this episode, we talk everything AudioCodes, discussing: 1. Which products and services are resonating most with customers? 2. What's on the roadmap, and how will that roadmap benefit customers? 3. The rising tech trends that are most impacting CX teams. To catch up on some of our other Big Update videos, subscribe to the CX Today newsletter: https://www.cxtoday.com/account/ Hosted by Charlie Mitchell, Senior Editor of CX Today News - Customer Experience Technology News #contactcenters #cx #audiocodes Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter, LinkedIn, and Facebook pages. For more Customer Experience tech news, visit: https://www.cxtoday.com