9 Inspiring Customer Service Training Ideas for Your IT Team скачать в хорошем качестве

9 Inspiring Customer Service Training Ideas for Your IT Team

Remember to subscribe to this channel -    / doncrawley   Are you planning on helping your team up their customer service game? Here are nine customer service training ideas you can use to help your team excel. Creating a culture of customer service is not limited to training sessions. You must also demonstrate, by your behavior choices, how you want your team to act with customers and each other. You must also constantly review and reinforce your expectations of your team. This video includes tools that we use in our Compassionate Geek training programs and I’m happy to share them with you. #customerservice #helpdesk #servicedesk Download free customer service posters and infograhics: https://compassionategeek.com/posters Compassionate Geek Online Learning Leader Guide: https://compassionategeek.com/custome... 📺 Learn the six steps in a successful tech support session:    • The Six Steps in a Successful Tech Support...   🎬 Learn seven ways to improve your empathy:    • Seven Ways to Improve Your Empathy   🎬 Here are four magical customer service phrases (What to say in nearly any situation):    • Four Magical Customer Service Phrases (Wha...   What is Compassionate Geek? The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/AS.... It's also an online training course on customer service for IT professionals, including IT customer service training videos and more. Learn more at: https://CompassionateGeek.com